What Information We Collect and Why
When you open an account, we collect the details you provide — name, email address, date of birth, and billing information tied to your chosen payment method. If you fund your account through PayPal or Venmo, we receive a transaction reference and account identifier, not your
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full financial credentials. Play+ prepaid card usage is recorded at the transaction level to support account reconciliation. We also collect device data — browser type, IP address, and session timestamps — to verify that account access is coming from you and to flag unusual activity. Location
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data is collected where state law requires us to confirm eligibility, since access to our platform depends on local law and eligible states. We do not collect more than we need to operate your account, process payouts, and meet any applicable legal obligations. Data tied to
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canceled sessions or incomplete registrations is cleared on a rolling schedule in line with our retention schedule, described in the Trust section below.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.